Tagged: customer orientation

Business Lessons from The Bakery Boss

The context is one where Buddy, an expert in the field of the culinary art, advises failing bakeries on how to turn around their businesses. They apparently apply for help when their businesses are...

Business Lessons from Ronnies Sex Shop

I recently had the privilege of sharing a strategy weekend with my MBA students of the University of Stellenbosch Business School.  In addition to the great socialising we all shared and experienced, a number...

Branding Lessons

I have been driving around in my old VW Kombi for close to 8 years.  It was 11 years old, and although it had relatively low kilometres, I knew it was time to start...